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General => Off-Topic => Topic started by: mccool on 2007-03-16, 02:53:24 PM

Title: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-16, 02:53:24 PM
What is this world coming to?!?!?!?!  Ok sorry... To run Comp of Heroes i need at least 512 MB ram ( recomended 1024!) i checked and my computer only has 256. anything i can do to update it? (free?) how much would it cost?
Title: Re: Company of Heroes doesnt work!!
Post by: dutch_619 on 2007-03-16, 05:37:48 PM
I just got rid of a bunch of DDR1 memory cheap. I'll see if I have any more. I do have a couple of gig of registered ECC DDR2 if thats any help.
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-16, 06:12:57 PM
Upgrading RAM is never free, no matter what anybody says.  Back when I had crap RAM, I could get programs to run, however, even with less than the required amount of RAM.  Just set your settings low.  Have you actually tried running it?
Title: Re: Company of Heroes doesnt work!!
Post by: dutch_619 on 2007-03-17, 03:50:07 AM
Unless you work for Sun, but even then the memory you do get for free is the stuff that fails 4 corners environmental testing so it can't be run at high speeds. The trouble with free stuff, is that its worth exactly what you pay for it.
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-17, 06:12:37 AM
this is the message it givs me when i try to run it. "Not enough physical memory to run the game. Your system must have at least 512MB of RAM." how do i upgrade it?
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-17, 07:45:12 AM
By going out to Best Buy, purchasing a RAM chip, opening up your computer, and sticking it into the motherboard.

If you're not experienced in this kind of thing, the Geek Squad is your friend.  Bring your computer in and say "I need 512 MB of RAM".  Otherwise, you'll need to know what kind of RAM is compatible with your motherboard, what slots you have open (type, how many) and max speed of the RAM.  And whatever you do, don't touch anything inside your computer without being grounded.
Title: Re: Company of Heroes doesnt work!!
Post by: bluemonkmn on 2007-03-17, 07:53:42 AM
Yes, and be sure you don't just stick it anywhere in the motherboard; there are specific slots for these things ;).
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-20, 01:53:12 PM
i checked and i have 2 slots DDR and s2 slots SDRAM.  So can i just buy and DDR or SDRAM chip and ittl work with my computer? or are there lots of other requirements for a specific chip to work?
Title: Re: Company of Heroes doesnt work!!
Post by: dutch_619 on 2007-03-21, 07:23:05 AM
I'm unsure about older processors, but the integrated northbridge on newer AMD procs can't handle multiple memory types. It's best not to mix types even if it would support it. On motherboards with dual channel memory the vendor, size and speed need to be matched across banks.
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-21, 04:15:07 PM
If you're feeling up to it, open up your computer and peek inside to see which kind and how much memory you have in each slot.  There will probably be 2 or 3 empty slots, and 1 or 2 full slots (for a regular computer).  If you're planning on getting some more, go with the kind you already have in your computer.  If you already have all of the slots of one type full (2, on a regular computer), then you'll have to pull one out and not use it, and swap it with a larger one.
Title: Re: Company of Heroes
Post by: mccool on 2007-03-23, 04:31:23 PM
ok i did it. i bought and installed  a 1gb ram. it works. the game still doesnt...   AAAAAAAAAAARRRRRRGGGGGGHHHHHHHH!!
...ok now the message is "Not enough virtual memory to run the game. Your system total paging files must be at least 768MB. Please consult the manual that came with your OS." 

I called my uncle who is good with computers and he said all i gotta do is change a setting somewhere (not buy anything!) but he forgot how to change it! What do i do now?

                                                                           PS the ram is now 1280MB so there isnt a problem there anymore!
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-23, 06:11:46 PM
In windows XP:

Right-click on My Computer on the desktop or in the start menu, and choose Properties from the menu
OR open the control panel and open System (if you're in Category mode, it will be under Performance and Maintenance).

open the Advanced tab at the top

in the Performance frame, slick on Settings

open the Advanced tab at the top

in the Virtual Memory frame at the bottom, click Change

Select Custom Size if it's not already selected, and in the Initial size, set it to the Recommended value shown below.  In the Max size, set it somewhere higher than that, and at least 768 MB if the recommended value is lower than this.

Click Set

Click OK

Click OK
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-24, 11:05:58 AM
i did that and theres a new error message. This one says "Failed to find a supported hardware rendering device. Ensure that your system meets the minimum reqirements for Company of Heroes. Verify that DirectX is properly installed and that you have the latest drivers for your system." I should probably just buy a $50,000 computer and maybe the game would work! i know directX 9 came with the game and i have a 64MB ATI radeon graphics card. what a probably dont have is pixel shader 1.1 and "the latest manufacturer drivers" what do i do?
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-24, 02:15:23 PM
Well, a $1000 computer would probably do.  But as for your drivers, just go to http://ati.amd.com/support/driver.html and click on Professional/Home under Windows XP, then choose Radeon (at the top of the next list) then find your card model.  Click on it, then click on Go.  Find any package that includes drivers, and download and install that.  64MB is enough, but it's scraping the bottom of the barrel.
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-25, 01:01:03 PM
how do i find my card model? Oh, and its free isnt it?
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-25, 06:00:24 PM
Start->Run

Type dxdiag

press enter

After the window pops up and finishes loading, click on the Display tab at the top.  You'll see, in the Device frame, the very first line, labeled "Name" is the device model.  Mine says RADEON X800 Series, which is word-for-word the same thing at the drivers website.

And yes, downloading the drivers is free.
Title: Re: Company of Heroes doesnt work!!
Post by: maxman on 2007-03-27, 02:08:23 PM
oke but ivegot an AMD Athlon(TM) XP 2000+, MMX, 3DNow, ~1.7GHz (i should shame myself for this second ww thing but i cant find anything for this one.
can you help me uot?? ???
Title: Re: Company of Heroes doesnt work!!
Post by: bluemonkmn on 2007-03-27, 04:56:41 PM
Is that what dxdiag told you?  What were the other things listed in the Device frame?
Title: Re: Company of Heroes doesnt work!!
Post by: durnurd on 2007-03-27, 09:25:06 PM
I think you missed a step or two.  That information is very similar to a different piece of information that we don't care about.

When you first run DXDiag, the first thing that pops up is the System tab, and in the System Information frame, the Processor information is what you just gave.

You need to open the Display tab (at the top), and look at the Device name which, if you have a RADEON card, will have the word RADEON in it.
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-03-31, 10:57:44 AM
mine says its a radeon 7500 but the game requires at least radeon 9500. where can i get this and what is the cost?
Title: Re: Company of Heroes doesnt work!!
Post by: dutch_619 on 2007-03-31, 05:49:17 PM
CompUsa, Best Buy, Fry's etc. all should have video cards. I am unsure of the ATI pricing but you can get (what I think is an equivalent in Nvidia) 7800 for around 150$.
Title: Re: Company of Heroes doesnt work!!
Post by: mccool on 2007-04-16, 01:59:06 PM
so if i had a better graphics card, would rollercoater tycoon 3, which does say to get an ati cardon the box, run smoother ?    ( it slows down when there are lots of rides and moving items in view at once)